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Overview
This privacy policy ("Privacy Policy") applies to your use of this Web site
of Constellation Energy Group, Inc. or one of its affiliates ("us" or "we").
We have created this Privacy Policy in order to demonstrate our
firm commitment to privacy and to disclose our information gathering
and dissemination practices. Using this Web site indicates that
you accept the terms of this Privacy Policy, so please read it
carefully before any use. If you do not accept the terms of this Privacy
Policy, then do not use this Web site.
Information Collection and Use
We do not collect information that personally identifies you (i.e., information
about you such as your name, address, telephone number, and e-mail address)
unless you provide it to us voluntarily or you use one of our vendor applications
such as online payment and account management programs. We use data provided
by users to tailor and deliver services to suit the particular needs of
our clients. We may use demographic and profile information to tailor a
user's experience at our site, showing them the content that we think they
might be interested in as well as displaying the content according to the
user's preferences.
This Web site may collect certain non-personally identifiable
information about you which is made available by your browser, computer
hardware and/or software, including but not limited to your IP address,
browser type, operating system, domain name, access times and referring
Web site addresses. This information is used to operate the service, to
maintain and improve quality of the service, and to provide general statistics
regarding use of our Web sites.
We may use your IP address to help administer our Web site.
IP addresses are logged to track a user's session. This tells us the region
our site visitors come from and indicates which parts of our
site users are visiting. We do not link IP addresses to personally identifiable
information. This means that a user's session will be tracked, but the user's
identity will be anonymous to us.
Our site may also use order forms to enable site visitors to
request information, products and services. We collect visitors' contact
information, such as their e-mail addresses, from the order form
to send information about us to them.
We may administer online surveys to gather information about
your views and/or usage of our products and services, the usefulness of
our Web site or other related matters. Your participation in our online
surveys is voluntary. If you choose to participate, the information you
provide will be used to improve our Web site, products and services.
Children's Privacy
We comply with the Child Online Protection Act of 1998. We do not wish to collect
or disseminate personal information from children under 13 years of age. If
we become aware that a user under the age of 13 has submitted information or
is attempting to submit information, we will notify the user that he or she
is not eligible to submit information to us, and we will expunge any personally
identifiable information from our records.
Cookies and Tracking Information
"Cookies" are small text files placed in your computer's browser that store
certain preferences and information, which may enhance your web browsing experience.
This site may use cookies for any of a variety of reasons, including but not
limited to improving quality, enhancing our understanding of how users interact
with us, and for session management purposes. If for some reason you would
rather not take advantage of the benefits made possible by cookies, most web
browsers allow you to reject cookies or to choose which cookies to accept.
However, certain features of the Web site may not work as intended or may be
slowed if you decline to accept cookies.
Information Sharing and Disclosure
Except as provided in this Policy, we do not willfully disclose individually
identifiable information about our users to anyone outside of our corporate
family without first receiving that user's permission. In addition, Baltimore
Gas and Electric Company will not share confidential customer information
with other Constellation Energy companies except to the extent permitted by
applicable law and regulation. We may occasionally hire other companies to
provide limited services on our behalf, including but not limited to packaging,
mailing and delivering purchases, answering customer questions about products
or services, sending postal mail and processing event registration. We will
only provide those companies the information they need to deliver the service,
and we will tell them that they are prohibited from using that information
for any other purpose.
We may disclose your personal information if required to do so by law or
in the good-faith belief that such action is necessary to (a) comply with
law or legal process served on us, (b) protect and defend our rights or property,
or (c) act in urgent circumstances to protect the personal safety of us,
our employees, users of our products or services, or members of the public.
We may share certain aggregated information with others, such as the number
of users performing searches and how many visits were made to a particular
Web page.
Third Party Sites
This site may contain links to third party sites not owned or operated
by us. We are not responsible for the privacy practices or the content
of such Web sites operated by third parties. Once you have left our Web
site, we suggest you check the applicable privacy policy of the third party
Web site to determine how they will handle any information they collect
from you.
Information Protection and Security
We maintain reasonable physical, electronic and procedural safeguards
to restrict access to your personally identifiable information to employees
and personnel who need to know such information in order to operate, develop
or improve our services. Any such personal information is transferred
to our servers. Electronic safeguards include technology such as firewalls
and Secure Sockets Layers (SSL) to protect and encrypt certain sensitive
transmissions of information. However, you should keep in mind that this
Web site is run on software, hardware, and networks, any component of
which may, from time to time, require maintenance, experience problems
or breaches of security. You are solely responsible for maintaining the
confidentiality of any username and/or password and are responsible for
any unauthorized use.
Deleting or Changing Your Information
If you would like to receive a copy of the personal information we have
about you as submitted to us via one of our Web sites, please send an
e-mail request to the contact information below. If this information
is incorrect or incomplete, please let us know and we will correct or
update it promptly. You may also ask us to remove your name and other
personal information from our database, in which case we will make reasonable
efforts to do so subject to legal and other considerations. In order
to stop receiving electronic communications from us, you may unsubscribe
to our newsletters and other services by following the unsubscribe directions
included at the end of each e-mail we send.
Changes in this Privacy Policy
We reserve the right to amend this Privacy Policy at any time at our sole discretion and without notice to you.
Contact Information
If you have any questions about this policy, please contact:
Constellation NewEnergy, Inc.
Attn: Webmaster
100 Constellation Way, Suite 1200C
Baltimore, MD 21202
home@constellation.com
Contact
Information
If you have any questions about this Policy, please contact:
Constellation Energy Group, Inc.
Attn: Webmaster
750 East Pratt Street
Baltimore, MD 21202
webmaster@constellation.com
Last updated: August 31, 2010
Linking Policy
Constellation Energy Group, Inc. or one of its affiliates ("us"
or "we") ordinarily does not prohibit links to our Web site,
provided that any such link does not improperly connote an
endorsement by or affiliation with us, or otherwise adversely
impact us, and is created and maintained pursuant to the terms
below and all applicable law.
If you are interested in linking to our Web site, you must first
notify us by sending notice to our Webmaster per the contact
information below. You must include your name, organization
name, contact information (including phone number and e-mail
address), URL of your site, and a list of any URLs from which
you want to link to our Web site.
Please note that all content on our Web sites is protected under
copyright law and you must observe all copyright laws. By
linking to any page on our Web site, you hereby agree to be
bound by all the terms and conditions as set forth below:
- You must link to the home page
only. Links to other pages on our Web site are prohibited.
- Links must only be text-based
using the words "Constellation Energy" and "www.constellationenergy.com",
or "Baltimore Gas and Electric Company" and "www.bge.com". You
may not use these words, or any of our logos or other marks as
a link or in any other way. By linking, you acknowledge and
agree that all rights to these words and marks, including but
not limited to all content appearing on our Web site and the
design of our Web site, belong solely to us.
- Framing is not permitted under
any circumstances. You may not create frames around our Web
site or use any other technique that alters in any way the
visual presentation or appearance of our Web site.
- You may not misrepresent your
relationship with us or present false or misleading
impressions about us. No links to our Web site may be used in
a manner that implies or suggests that we approve or endorse
you, your Web site or your goods and services, except as we
may have agreed to separately with you in writing.
- We shall have no
responsibility or liability for any content appearing on your
Web site. You agree to indemnify us, defend us at your sole
cost, and hold us harmless from and against any and all claims
arising out of or based upon your Web site including your
links.
- No link(s) may appear on any
page on your Web site or within any context containing content
or materials that may be interpreted as libelous, obscene,
criminal, pornographic, or which infringes or otherwise
violates, or advocates the infringement or other violation of,
any third party rights.
- We may at any time, in our
sole discretion, without cause, terminate your right to link
to any pages on our Web site. In such event upon request, you
agree to immediately remove all links to our Web site and to
cease using any of our marks.
- We reserve the right to change
this linking policy at any time, so it is your responsibility
to periodically review this page for any changes.
Contact Information
If you have any questions about this Policy, please contact:
Constellation Energy Group, Inc.
Attn: Webmaster
750 East Pratt Street
Baltimore, MD 21202
webmaster@constellation.com
Last updated: December 29, 2005
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